FAQ

We specialise in premium bedroom furniture to create your perfect sleep sanctuary. Our collections include:

• Beds (from contemporary to classic designs)
• Bedside Tables
• Chest of Drawers
• Dressing Tables
• Wardrobes (both freestanding and fitted options)

We combine quality craftsmanship with effortless global delivery. Our focus is on making bedroom transformations simple, with:

• Streamlined international shipping
• Fast order processing (1-2 business days)
• Premium carrier partnerships (DHL, FedEx, EMS)
• Flexible delivery options to suit every need

Most of our items arrive fully assembled for your convenience. However, some flat-pack solutions are available (clearly marked on product pages) for easier transportation, particularly for apartment deliveries.

Each product comes with specific care instructions. Generally:

• Wooden surfaces: Dust regularly with a soft, dry cloth
• Upholstered items: Vacuum gently and treat stains promptly
• Metal components: Wipe with a damp cloth and dry immediately

Avoid direct sunlight and extreme humidity to maintain your furniture’s beauty.

Absolutely! Click on any product image to zoom in and view from multiple angles. We also include detailed measurements and material specifications on each product page.

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed with encryption.

Your security is our priority. We use industry-standard SSL encryption for all transactions and never store your full payment details on our servers.

We process orders quickly to get your furniture to you promptly. If you need to make changes, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t yet entered the dispatch phase.

We ship globally to most countries, excluding some remote areas in Asia. During checkout, simply enter your address to confirm delivery availability to your location.

We offer two convenient delivery choices:

Our Bradford team carefully prepares each order within 1-2 business days. You’ll receive a dispatch notification with tracking information once your order is on its way.

Yes! For our apartment customers, we offer premium white-glove delivery service (additional fee applies) which includes room-of-choice delivery and packaging removal. Please contact us at [email protected] before ordering to arrange this service.

We want you to love your bedroom furniture. If any item doesn’t meet your expectations, you may return it within 15 days of delivery for a refund or exchange. Items must be in original, unused condition with all packaging.

Simply email us at [email protected] with your order number and details about the item you wish to return. Our customer service team will guide you through the process and provide return shipping instructions if needed.

For change-of-mind returns, the customer is responsible for return shipping costs. However, if the return is due to our error or a defective product, we’ll cover all return expenses.

Once we receive your returned item, we’ll process your refund within 5 business days. The time it takes for the refund to appear in your account depends on your payment provider (typically 3-10 additional business days).

Our friendly team is here to help! You can reach us at:

• Email: [email protected]
• Postal Address: 68 N Parade, Bradford, GB BD8L 6IZ

We typically respond to emails within 24 hours during business days.

Currently, we operate as an online-only retailer to keep our prices competitive while maintaining premium quality. Our detailed product images, measurements, and customer reviews help you make informed decisions from the comfort of your home.